FAQ
Here you can find answers to frequently asked questions about our platform and services.
1. How do I participate in an auction?
To participate in an auction, you need to create an account and log in. Once logged in, browse the available auctions, select the one you're interested in, and place your bid.
2. Is there a buyer's premium or additional fees?
No, your bid is your final price. Shipping is included for US destinations if your total order is $50 or more.
3. How does extended bidding work?
If a bid is placed in the last 5 minutes of the auction, the timer will be extended by 5 minutes to give everyone an opportunity to bid.
4. What payment methods do you accept?
We accept payments via PayPal and credit cards through our secure website. Payment for auction wins must be made within 48 hours.
5. Can I return an item if I’m not satisfied?
Yes, if you receive a damaged item or are dissatisfied with your purchase, contact us within 3 days of delivery for assistance. We’re here to help!